Client Relations (Award of Recognition)
This award of recognition program provides students with exposure to strategies and techniques that will help them to solidify and enhance their client relations skills and build positive, lasting relationships with clients. The program prepares graduates to build teams of staff dedicated to excellent service delivery, identify, mitigate and avoid confrontational situations with internal and external clients and to create and promote an organizational service culture. The program is directly applicable to employment in all industries. Graduates can secure employment directly in the service sector (retail, hospitality, contact centre, business office, etc.)
Students must complete a minimum number of credits in this program with their registering college to meet the Program Residency requirement to graduate from the program.
All courses must be completed within 7 years of acceptance into the program.
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Delivery Part-time fully online