Policies and Procedures

OntarioLearn is guided by policies and procedures that are designed to provide consistent guidance related to the rights and responsibilities of member college students, staff, faculty and OntarioLearn staff, and meet the responsibilities consistent with legislative requirements, member college requirements and Ministry of Training, Colleges and University (MTCU) directives. These policies and procedures are reflective of our mission, vision and values and are positioned to support accountability and equality in the online collaborative environment.

Academic

• Academic Appeals Policy *
• Prior Learning Acceptance & Recognition Policy *

Accessibility

• Students with Disabilities Policy
• Students with Disabilities Procedure
• Accessibility Standards for Customer Service Policy
• Integrated Accessibility Standards Policy

Administrative

• Course Extensions Policy
• Course Extensions Procedure
• Course Feedback and Review Policy *
• Student Complaints Policy *
• Student Complaints Procedure *
• Withdrawals and Refunds Policy *

Corporate

• Confidentiality of Student Information Policy