Client and Customer Relations

Program Information

This program provides students with exposure to strategies and techniques that will help them to solidify and enhance their client relations skills and build positive, lasting relationships with clients. The program prepares graduates to build teams of staff dedicated to excellent service delivery, to identify, mitigate and avoid confrontational situations with internal and external clients, and to create and promote an organizational service culture. Graduates can secure employment directly in the service sector (retail, hospitality, contact centre, business office, etc.)

Credentials College-Approved Certificate

Residency To be awarded a Canadore College credential, a student must have completed at least 25% of the program credits through Canadore College.

Completion Time Limits For Completing Credential 3.8.1 The standard time limit for completion of a credential is twice the normal length of the program in which the student is enrolled. The College cannot guarantee that courses or programs will be available for a student to complete graduation requirements after this time. A student who completes beyond the specified time limit will be required to meet the program requirements at the time of credentialing. This may require that the student repeat certain courses, complete additional courses, or follow a new or revised program of study.

Disclaimer OntarioLearn strives to ensure the accuracy of the information on this website. Please note that the academic curriculum is continually reviewed and revised to ensure that college programs and courses remain relevant. Colleges reserve the right to cancel or make changes to any course or program, fee, procedure, or campus location at any time.

Delivery Part-time fully online

Host college code:
CN-CRCC

Contact

Catherine Priddle
Phone : (705) 474-7600 ext. 5687
Email : catherine.priddle@canadorecollege.ca

100 College Drive
North Bay, ON
P1B 8K9

Phone : (705) 474-7600
Toll Free : 1-800-519-3534
Fax : (705) 472-7169

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